MLSOK, Inc. / OKCMAR

Juli Pleitner Jul 1 Announcements

Thank you for contacting the MLSOK Tech Support Helpdesk! Here is the information for submitting a listing as Sale and Lease. This is allowed, but you do have to pay a fee to have a property listed in multiple categories. That fee is $100. Please see the steps below for the process.

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Duplicate Listing Process:

1) Complete Duplicate Listing Form (Duplicate Listing Form Link (Matrix>Links (tab)>Forms Links "Duplicate Listing Form): http://www.okcmar.org/wp-content/uploads/2013/12/Duplicate-Listing-Form.pdf )

2) Email the executed Duplicate Listing form to MLSTechSupport@Okcmar.org,

3) Wait to 'submit' the Duplicate Listing as Active until after you receive/pay the Accounting Duplicate Listing Invoice email from MLSOK,

4) Payment Process: Access www.Okcmar.org , click "Pay Online" , Log in with your License # and standard password

5) Pay for your Duplicate Listing invoice through the online process, prior to making your duplicate listing "Active" on the MLS System.
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You can save time by entering the listing and clicking "Save as Incomplete" until ready to "submit" as active after confirmation the $100 Duplicate listing fee has been paid/processed and you receive the email from MLSTechSupport@Okcmar.org that your payment has been processed.

To auto-populate the new duplicate listing data entry:

1) Open Matrix
2) Click Add/Edit
3) Click "Add New"
4) Click your preferred property type
5) This will take you to a page with blue buttons, click the center button "Fill From CrossProperty" (this means fill from any previous MLS # in the system)
- This will auto populate your new listing from previous listing data, but will not auto-populate photos or disclosures
- Be sure to keep your listing photos on your computer (from the previous listing) so you have high resolution photos available for your new listing
6) Click "Save as Incomplete" often to be sure you are saving your work as you progress through the listing entry. The only time the work is saved is when you click "Save as Incomplete"
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When you receive the email confirming your invoice is ready for online payment...

1) Go to www.Okcmar.org , click "Pay Online" and enter you LICENSE NUMBER and standard password (please use the same password you use for matrix).

2) Once you process the invoice payment, you will receive a follow up confirmation email that your duplicate listing can be changed from "Save as Incomplete" status to "Active"

3) Access your incomplete listing, upload your property photos (+ disclosures, if available) and click "Submit" to make your listing Active on the MLS system.
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Dustin Graeber Jul 1 MLSOK Knowledge Base

Originally from ticket #79257.

These fields are requirements for all listings as they pertain to VOW websites.

VOW is an acronym for Virtual Office Website. A VOW is a Brokerage productivity tool which requires a lawful “client/broker relationship” between the Broker/Agent and the consumer using the VOW service. Unlike IDX, there is a contractual agreement between the consumer broker/agent; there is no more window shopping. We’re here to make a purchase and you’re our licensed representative. Whatever the licensed professional can provide within the brick and mortar office, the website can provide to the client.

There are requirements that the Department of Justice placed on the National Association of REALTORS around 2008; that's where these fields come into play. Here's the policy language:

5. A Participant’s VOW must comply with the following additional requirements:

a. No VOW shall display listing or property address of any seller who have affirmatively directed its listing broker to withhold its listing or property address from display on the Internet. The listing broker or agent shall communicate to the MLS that a seller has elected not to permit display of the listing or property address on the Internet. Notwithstanding the foregoing, a Participant who operates a VOW may provide to consumers via other delivery mechanisms, such as email, fax, or otherwise, the listing or property address of a seller who has determined not to have the listing or address for its property displayed on the Internet.

b. A Participant who lists a property for a seller who has elected not to have the property listing or the property address displayed on the Internet shall cause the seller to execute a document that conforms to the form attached to this Policy as Appendix A. The Participant shall retain such forms for at least one year from the date they are signed.

c. With respect to any VOW that:
(i) allows third-parties to write comments or reviews about particular listings or displays a hyperlink to such comments or reviews in immediate conjunction with particular listings, or
(ii) displays an automated estimate of the market value of the listing (or hyperlink to such estimate) in immediate conjunction with the listing,

the VOW shall disable or discontinue either or both of those features as to the seller’s listing at the request of the seller. The listing broker or agent shall communicate to the MLS that the seller has elected to have one or both of these features disabled or discontinued on all Participants’ websites. Except for the foregoing and subject to subparagraph (d), a Participant’s VOW may communicate the Participant’s professional judgment concerning any listing. Nothing shall prevent a VOW from notifying its customers that a particular feature has been disabled "at the request of the seller."

Listings cannot opt out of VOWs alone, they must opt-out of all internet display. That means, no IDX sites, no syndication sites, etc. That's where you get the question "Display on Internet? Y/N".

Sellers have the option to not display the address on a property; vow or otherwise. That is why we ask "display address? Y/N".

VOWs can allow for AVMs, but sellers can opt-out of that *on VOW websites*. This does not mean that Zillow can't create the zestimate on a listing that is posted to their site. This is just pertaining to MLSOK members who operate VOWs.

VOWs may build functionality into their websites where they can communicate back and forth with their clients on specific properties. Think about a blog post or online article you read and there is the option to leave comments at the end. This is the same concept, but remember the communiction is behind a secure wall which prevents the public from seeing those comments. And, again, this is only on VOWs. Sellers also have the option to opt-out of this, as well. This does not mean that comments aren't allowed on syndication sites. This is just pertaining to MLSOK members who operate VOWs.

For all three questions, it is the decision of the seller, not the broker, when filling these out.

Regards,

Juli Pleitner
MLS Manager
MLSOK® Moving Forward
Oklahoma City Metropolitan Association of REALTORS®
MLSOK Tech Support Helpdesk :  mlstechsupport@okcmar.org
MLSOK Tech Support Helpdesk Phone: 405-841-5353

How was your MLSOK Tech Support service today?  http://www.formstack.com/forms/okcmar-please_comment_on_your_mls_experience__copy

Tania Laubach Jul 1 MLSOK Knowledge Base

Duplicate Listing Process:

1) Complete Duplicate Listing Form (Duplicate Listing Form Link (Matrix>Links (tab)>Forms Links "Duplicate Listing Form): http://www.okcmar.org/wp-content/uploads/2013/12/Duplicate-Listing-Form.pdf )

2) Email the executed Duplicate Listing form to MLSTechSupport@Okcmar.org,

3) Wait to 'submit' the Duplicate Listing as Active until after you receive/pay the Accounting Duplicate Listing Invoice email from MLSOK,

4) Payment Process: Access www.Okcmar.org , click "Pay Online" , Log in with your License # and standard password

5) Pay for your Duplicate Listing invoice through the online process, prior to making your duplicate listing "Active" on the MLS System.
-----------------------------------------------------
-----------------------------------------------------
You can save time by entering the listing and clicking "Save as Incomplete" until ready to "submit" as active after confirmation the $100 Duplicate listing fee has been paid/processed and you receive the email from MLSTechSupport@Okcmar.org that your payment has been processed.

To auto-populate the new duplicate listing data entry:

1) Open Matrix
2) Click Add/Edit
3) Click "Add New"
4) Click your preferred property type
5) This will take you to a page with blue buttons, click the center button "Fill From CrossProperty" (this means fill from any previous MLS # in the system)
- This will auto populate your new listing from previous listing data, but will not auto-populate photos or disclosures
- Be sure to keep your listing photos on your computer (from the previous listing) so you have high resolution photos available for your new listing
6) Click "Save as Incomplete" often to be sure you are saving your work as you progress through the listing entry. The only time the work is saved is when you click "Save as Incomplete"
-----------------------------------------------------
-----------------------------------------------------
When you receive the email confirming your invoice is ready for online payment...

1) Go to www.Okcmar.org , click "Pay Online" and enter you LICENSE NUMBER and standard password (please use the same password you use for matrix).

2) Once you process the invoice payment, you will receive a follow up confirmation email that your duplicate listing can be changed from "Save as Incomplete" status to "Active"

3) Access your incomplete listing, upload your property photos (+ disclosures, if available) and click "Submit" to make your listing Active on the MLS system.

Juli Pleitner Jul 1 MLSOK Knowledge Base

Matrix Hit Counters allows listing agents to track the activity their listings receive through Matrix’s Email and Client Portal.

When a listing is sent via Client Portal, either by Direct Email or by an Auto Email, a Hit Count is available to the listing agent. Statistics such as the number of times the agent’s listings has been included in an Auto Email to any client, or added Favorites and Possibilities are all made available.

Listings Hit Counters will go up or down depending on what the current activity level is for that listing. For example, when a client “de-Favorites” the listings, the count for Favorites will go down; when an agent deletes an Auto Email that pulled up that listing in a search, the Auto Email count could go down.

This feature helps agents who have Active Listings in our system see a snapshot of the current market interest within Matrix on those listings.

To view “My Hit Counters” follow the steps below:

1. Click on My Matrix

2. Select My Listings

3. Change the drop down menu to My Hit Counters

Hit Counters Column Definition

Client Portals: This column gives the total number of Client Portals the listing has reached through Auto or Direct Email. This counts every time that the listing was viewed through a Client Portal.

Client Views: This counts the total number of times a listing was viewed by a Client as a “Client Full” report. Whenver a non-Agent opens up a listing, this records 1 count.

Client Favorites: This counts the total number of times that a Client has marked the listing as a Favorite. If the Client removes the listing as a Favorite, then the count will also be removed.

Auto Emails: This is the total number of current Auto Emails that found the listing as a result. Every time an Auto Email is created, and the listing comes up as a result, it will record 1 count. If an Auto Email has been discontinued for any reason (deleted, changed search criteria, etc.), then the count is removed.

Agent Published: This is the total number of Auto Emails that found the listing as a result, and the Agent has approved through Concierge Mode. Out of all the Auto Emails that found the listing, this counts only when another another Agent has approved the listing through Concierge Mode. If the Auto Email has been changed so that the listing is no longer a result or somehow the listing gets rejected, then the count is removed.

Agent Rejected: This is the total number of Auto Emails that found the listing as a result, and the Agent has rejected through Concierge Mode. Out of all the Auto Emails that found the listing, this counts only when another Agent has rejected the listing through Concierge Mode. If the Auto Email has been changed so that the listing is no longer a result or somehow the listing gets approved, then this count is removed.

Note: The Hit Counter are not set up to count syndicated listing views (ListHub/Realtor.com/etc), saved searches, or views on our Public Site (www.centraloklahomaproperties.com). Hit Counters will only count Email and Client Portal activity that occurs within Matrix. Calculations are done nightly, not instantaneously.